- Job#240314FS – Field Service Engineer
- Advertised Location: United States
- Industry: Equipment
- Wage: $80,000 - $120,000 / Year salary, benefits, company vehicle, and bonus structure. Salary, bonus and benefits commensurate with experience.
- Education Required: Associate degree, or higher, from a technical or military school or equivalent.
- Years Experience Required: At least two years of experience as a mechanical field service provider with excellent customer service skills. Wood Products Industry experience is beneficial.
Click here to apply: If you are interested in this job and have the required skills, please submit your resume in MS Word
Description:
The Southern Region U.S.A. Field Service Engineer must have strong mechanical aptitude and mechanical troubleshooting skills. The Field Service Engineer will perform parts sales, high quality installation, preventive and emergency maintenance services, all while meeting and exceeding customer expectations. You'll work with customers in the wood products industry to install equipment, resolve problems, and take actions to prevent future issues from arising. This position requires extensive travel as well as occasionally working evenings, weekends, and holidays. Clean driving record and a US Passport are required.
Requirements:
- Associate degree, or higher, from a technical or military school or equivalent.
- At least two years of experience as a mechanical field service provider with excellent customer service skills. Wood Products Industry experience is beneficial.
- Wood Products Industry experience is beneficial.
- Willing to sign a non-compete (maybe negotiable depending on experience)
- US Passport and a clean driver’s license.
- Strong mechanical aptitude and strong mechanical troubleshooting skills required.
- Must be a legal US resident. Unfortunately, there is no visa sponsorship offered for this role.
- Knowledge of MS Word, Outlook, Excel, and PowerPoint required.
- Ability to analyze information, make judgments, build strong relationships, maintain equipment, communicate effectively (both written and verbal), write reports, maintain confidentiality, achieve results, focus on quality.
- 50-70% travel.
Responsibilities:
- Documents service and installation calls by completing forms, reports, logs, and records.
- Establishes parts / service needs by studying system requirements; ordering and gathering components and parts to match customer needs.
- Maintains rapport with customers by scheduled visits, identifying needs, quoting recommended parts, recommending system improvements.
- Serves existing accounts by analyzing orders; customer equipment and parts needs, planning weekly schedule; investigating complaints; resolving problems. This is a FIELD SERVICE position requiring extensive travel and occasional evening, weekend, and holiday work.
- Some overseas work and travel is likely.
We are committed to making employment decisions that are fair and do not discriminate on the basis of race, color, religion, gender, national origin, age, disability, veteran status, sexual orientation, genetics, gender identity or expression or any other characteristics protected under law. Top Wood Jobs refers candidates and it is up to the employer to make all employment decisions.
If you are interested in this job and have the required skills, please submit your resume in MS Word along with the job name in the Subject line to info@TopWoodJobs.com
You will not hold Top Wood Jobs, or their clients represented by this job description responsible for our conducting reference checks. You agree by this job description to conducting background checks should you be qualified for this job. Supply a cover letter in reference to the job(s) you are applying for. Only candidates that meet the job qualifications will be contacted, but we will hold on to your resume if submitted for future possible jobs. You should ask for the company’s own job description; this is Top Wood Job’s description and there could be additional requirements from the employer.
Job through www.TopWoodJobs.com
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